Information prior to booking
These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between PARKHOTEL CIUTAT DE PALOL SL and the user or client for the contracting made through the forms that PARKHOTEL CIUTAT DE PALOL SL makes available to them in their WWW.CIUTATDEPALOL.COM
The reservation through the websites of PARKHOTEL CIUTAT DE PALOL SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as of the conditions of use established for the user’s navigation through the pages owned by PARKHOTEL CIUTAT DE PALOL SL.
These conditions will be applicable without prejudice to the application of the legal regulations on the matter that are applicable to each case.
The General Contracting Conditions regulate the distance selling relationship between PARKHOTEL CIUTAT DE PALOL SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions , Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on Retail Trade, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
PARKHOTEL CIUTAT DE PALOL SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, PARKHOTEL CIUTAT DE PALOL SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.
PARKHOTEL CIUTAT DE PALOL SL informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation. Likewise, PARKHOTEL CIUTAT DE PALOL SL informs that the user can have access to the conditions of use available on the same website.
By booking with PARKHOTEL CIUTAT DE PALOL SL through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. In the same way, the user declares to be of legal age and to have the legal capacity and to act necessary to access the websites of PARKHOTEL CIUTAT DE PALOL SL and the contracting through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to assign them to another.
Once the reservation is made, the user will see the confirmation of his reservation on the screen, being able to print it as proof of the reservation made. The reservation confirmation and the reservation receipt (impression made by the user) will not be valid as an invoice.
Additional conditions and services
PARKHOTEL CIUTAT DE PALOL SL informs that Check-In times will be between 4:00 p.m. and 10:00 p.m. and Check-Out will take place before 10:00 a.m.
No dogs or any pets are allowed.
Nor will entry to the accommodation be allowed to people who are not registered at Reception PARKHOTEL CIUTAT DE PALOL SL offers its clients a variety of services, among them are:
Ciutat de Palol Restaurant “A la carte”, which you can find, buffet breakfast and
dinners, take away food, restaurant and terrace / bar.
Facilities, such as, gym, sauna, steam rooms … etc.
Activities: Aquagym, Tai Chi and maintenance gymnastics.
OPERATION OF THE RESERVE
Reservation offer and price reference.
In compliance with current regulations and, especially Law 34/2002 on services of the information society and electronic commerce, PARKHOTEL CIUTAT DE PALOL SL offers in the corresponding section for the formalization of the reservation information on all possible reservations, their characteristics and prices. However, PARKHOTEL CIUTAT DE PALOL SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing their content. In this way, the products and / or services offered at any time by the PARKHOTEL CIUTAT DE PALOL SL website will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the products and / or services mentioned.
Indication of prices
Each possible reservation offered will have its price indicated and if it has VAT or any other applicable tax incorporated. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the aforementioned reason, PARKHOTEL CIUTAT DE PALOL SL will notify the client, via e-mail, before proceeding to collect the reservation.
The availability of the offers offered by PARKHOTEL CIUTAT DE PALOL SL through its website may vary depending on customer demand. Although PARKHOTEL CIUTAT DE PALOL SL updates the database periodically, the reservation requested by the client could be complete at that time. In this case, PARKHOTEL CIUTAT DE PALOL SL will send an e-mail to the client informing him of the impossibility of the availability of the offer.
PARKHOTEL CIUTAT DE PALOL SL requests in reservations through its website the data of a credit card, reservation holder, to guarantee the effectiveness of the same. We remind you that the establishment will make a charge of 25% of the total stay when making the reservation. The establishment reserves the right to check the validity of the credit card before the client’s arrival. The rest of the reservation payment will be paid directly at the establishment, either in cash, with a credit card or in any other way accepted by the establishment.
Cancellation of the reservation
If the cancellation is not made at least two weeks in advance, it will authorize the establishment to charge the credit card number provided a part of the total amount to be paid.
As established in article 103 of Law 3/2014, of March 27, which modifies the text
recast of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the consumer’s specifications or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.